Terms of service
Overview
Welcome to Atelier PTCG! The terms “we,” “our,” and “us” refer to Atelier PTCG.
Atelier PTCG operates this store and website, including all information, content, features, tools, products, and associated services to provide you, as a customer, with a personalized shopping experience (the “Services”). Atelier PTCG is powered by Shopify, which allows us to provide you with the Services.
These terms and conditions of use, as well as any policy mentioned herein (the “Terms” or “Terms of Use”), define your rights and responsibilities when using the Services.
Please read these Terms carefully, as they contain important information about your legal rights, including clauses regarding warranty exclusions and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use or access our Services.
Section 1 – Access and account
By accepting these Terms, you represent that you have reached the age of majority in your state or province of residence and have given your consent for your minor children to use the Services on devices that you own, purchase, or manage.
To use the Services, including browsing or purchasing in our online stores, you may be required to provide certain information (email address, billing, payment, and shipping information). You warrant that all information provided is accurate, current, and complete, and that you have the necessary rights to disclose it.
You are solely responsible for the security of your account credentials and for any activity conducted through it. You may not transfer, sell, assign, or license your account to another person.
Section 2 – Our products
We strive to accurately represent our products and services in our online stores. However, the appearance (e.g. colors) may differ depending on the type of device used or its settings.
We do not guarantee that the products will meet your expectations or be identical to the images displayed.
All product descriptions may be changed without notice at our sole discretion. We reserve the right to discontinue a product at any time or to limit the quantities offered to a person, a geographic region, or a jurisdiction.
Section 3 – Orders
When you place an order, you make a purchase offer. Atelier PTCG reserves the right to accept or refuse this order at its discretion. The order is only accepted after confirmation by Atelier PTCG and after receipt/processing of payment.
Please carefully check your order before submitting it, as cancellations may be impossible once the order is accepted. In case of refusal or cancellation, we will inform you via email, billing address, or phone number provided.
Your purchases are subject to our Refund Policy.
You declare that your purchases are for personal or household use, and not for resale or commercial export.
Section 4 – Pricing and Billing
Prices, promotions, and discounts may be changed without notice. The price charged is the one in effect at the time of the order, as indicated in the confirmation email.
Unless otherwise stated, the displayed prices do not include taxes, shipping fees, handling, customs duties, or import fees.
Online prices may differ from those in-store or from third parties. We may offer promotions governed by specific conditions; in case of conflict, these promotional conditions prevail.
You agree to provide accurate and up-to-date purchase and payment information, and to update it as necessary. You warrant that:
The credit card information is accurate and complete,
You are authorized to use it,
The fees will be honored by the issuer,
You will pay all amounts due (including taxes and shipping fees).
Section 5 – Shipping and Delivery
We are not responsible for shipping or delivery delays. All timelines are indicative and not guaranteed. Once the products are handed over to the carrier, the risk of loss and ownership are transferred to you.
Section 6 – Intellectual Property
All content of the Services (texts, trademarks, images, videos, sounds, designs, etc.) belongs to Atelier PTCG, its affiliates, or its licensors, and is protected by intellectual property laws.
You may use the Services only for personal and non-commercial purposes. Any reproduction, distribution, modification, or exploitation without our prior written consent is prohibited.
Our names, logos, products, slogans, and designs are trademarks. You may not use them without our permission. Shopify and other third parties also hold their own protected trademarks.
Section 7 – Optional tools
You may have access to third-party tools offered through the Services. These tools are provided “as is,” without warranty, control, or liability on our part. Their use is at your own risk and implies acceptance of the terms set by the third-party providers.
Future features or tools will be an integral part of the Services and will be subject to these Terms.
Section 8 – Third-party content and sites
The Services may contain links or content from third parties. We are not responsible for their accuracy or security. Access is at your own risk. Before any transaction, consult the policies of the relevant third party.
Section 9 – Relationship with Shopify
Atelier PTCG is powered by Shopify, but all sales are concluded directly between you and Atelier PTCG. Shopify is not responsible for your purchases or the products. You release Shopify from any liability related to your transactions with Atelier PTCG.
Section 10 – Privacy Policy
All personal information collected is governed by our Privacy Policy and the Shopify Privacy Policy. By using the Services, you acknowledge that you have read these policies.
Section 11 – Returns and comments
Any feedback, suggestions, or comments (“Feedback”) you provide grants us a worldwide, free, and perpetual license to use, publish, or distribute them, including for commercial purposes.
You warrant that you have the necessary rights to these contents and that they do not violate any third-party rights. We may remove any content deemed inappropriate.
Section 12 – Errors and omissions
Errors or omissions may occur (e.g. descriptions, prices, deadlines). We reserve the right to correct, update, or cancel an order without notice, even after its submission.
Section 13 – Prohibited uses
The use of the Services is strictly limited to legal purposes. Any fraudulent, abusive, defamatory, unauthorized use, or use intended to harm Atelier PTCG, Shopify, or users is prohibited.
We reserve the right to suspend or terminate your account in case of violation.
Section 14 – Termination
We may terminate your access to the Services at any time, without notice. You remain liable for amounts due until the termination date. Certain sections (Intellectual Property, Limitation of Liability, Indemnification, etc.) will continue to apply after termination.
Section 15 – Exclusion of warranties
The Services and products are provided "as is" and "as available," without any express or implied warranty (quality, fitness, durability, etc.). We do not guarantee that the Services will be error-free, secure, or uninterrupted.
Section 16 – Limitation of Liability
To the extent permitted by law, Atelier PTCG, Shopify, and their partners are not liable for any direct or indirect damages (loss of revenue, data, profits, etc.) related to the use of the Services or products.
Section 17 – Indemnification
You agree to indemnify Atelier PTCG, Shopify, and their partners against any claims or damages resulting from your use of the Services, a violation of the Terms, or the law.
Section 18 – Severability
If any provision of the Terms is found to be invalid, the others remain fully applicable.
Section 19 – Waiver and Entire Agreement
The fact that we do not exercise a right does not constitute a waiver. These Terms constitute the entire agreement between you and us, replacing any prior agreements.
Section 20 – Assignment
You may not assign or transfer your rights without our written consent. We may transfer our rights and obligations without notice.
Section 21 – Governing Law
These Terms are governed by the laws and courts of the territory where Atelier PTCG has its registered office.
Section 22 – Headings
The headings are provided for convenience only and do not affect the interpretation of the Terms.
Section 23 – Modifications
You can view the most recent version of the Terms on this page. We reserve the right to modify them at any time. Any substantial changes will be notified in accordance with the law.
Section 24 – Contact
For any questions regarding these Terms, please contact us at:
📧 atelierptcg@hotmail.com